Refund Policy

Welcome to CHRISTINEWENGER's Refund Policy page. We value our customers and want to ensure a smooth and satisfactory experience with our products and services. Please read our policy carefully to understand the circumstances under which we offer refunds.

Eligibility for Refund

  1. Refunds are available within 14 days of the purchase date for items that are unused and in their original packaging.
  2. Digital products are non-refundable.
  3. Customized or personalized items cannot be refunded unless they arrive damaged or defective.

How to Request a Refund

To request a refund, please contact our customer service team with your order number and a brief description of the issue. Our team will review your request and provide instructions on how to proceed.

Refund Processing

Once your refund is approved, it will be processed within 5-7 business days. The refund will be issued to the original method of payment. Please note that it may take additional time for your bank or credit card provider to reflect the transaction.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected]. We are committed to providing you with the best service possible.